Nature Inspires Shipping Policy
1. Order Processing Time
All our orders are processed and shipped out within 3 business days.
After the order is shipped out and received by the carrier, we will update you with a Track-and-Trace code with which you can follow your package and see the remaining shipping time.
Please allow up to 24 hours for the tracking information to update.
2. Shipping Address Changes
If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Once the order is shipped, we can not alter the shipping address anymore.
3. Shipping Methods, Costs, and Delivery Times
Shipping costs are calculated during checkout based on the total amount spent and
the destination of the product.
Nature Inspires cannot guarantee delivery within 4 weeks. We will do our best to give you the fastest service within our control.
4. Packages Damaged, Lost, or Missing While in Transit
If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. We can contact the shipping company to investigate the issue.
If your package has indeed gone missing, we will send you a new one free of charge or send you a full refund.
5. Customer Service
For questions, support, problems, or warranty claims, please contact us by email at email@example.com